I had a nerve racking experience when I forgot how to switch on the phone.
Because it took so long to download the update, I left to watch astro shows. After a few hours, I checked the update status. Two hours ago, it mentioned that it will take 7 hours just to download. When I checked, it had finished updating without waiting for confirmation.
Luckily I still managed to see the instructions in order to complete the update. The instruction is very clear. Disconnect the phone from the PC. Switch on the phone but be prepared to wait. It warned not to take away the battery before the update is completed, which means before the phone is switched on again.
Unfortunately I forgot how long I had to press the on switch in order to really switch on the phone. I just pressed about 2 seconds, and stop when I see a green light. I did that twice without any response at all after a few minutes. I put the phone on its charging dock just to make sure that the battery will not run out. There are some response but the phone still does not appear to be switched on.
The trick was to press a long time until there is a vibration, not when the green light switches on. The technician was wrong. There is no need lose all the user data and apps. All are still intact as mentioned by the update notice. I shall inform the technican at the Sony repair centre about this. He was certainly wrong.
My Xperia Acro S phone is now successful updated to the latest system software xxxx.55 and PC Companion software verifies that it has the latest system update. Hopefully the next update will be for the Android Jellybean version.
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